Help Desk Request!

The Help Desk

Start here for:

  • Upgrading to Windows 10
  • Slow or Frozen Computers
  • Virus and Malware Removal
  • Keyboard & Trackpad Problems
  • WordPress/Website Help
  • Increase Speed (Memory)
  • Help setting up hardware or a computer
  • Laptop Running Hot or Not Turning On
  • Consultation
  • On-site or remote help
  • PC or Mac
  • Desktops, Laptops, iPads, iPhones, printers, scanners and monitors
I’d rather see FAQs or check on a ticket

Let’s Get Started…

Don’t worry, your information is never shared.

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The Best Way(s) to Contact Me:
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Briefly Describe Your Issue:

We respect your privacy and never share your information with third parties. By submitting this form, however, you agree to receive messages about our services which you can opt-out of anytime. You also understand and agree to the details of our Terms and Conditions and Privacy Policy of My Computer Solutionz.

We respond to your needs based on the urgency of your request, for FREE
We will reply with an estimate cost to assist you within one hour during normal business hours and the next business day after hours.*

Your request doesn’t obligate you to perform your repair with us-this is a request for pricing/questions only. If your urgency changes, simply refresh this page and resubmit the form.

* Urgent requests after normal 8am-8pm weekday hours or holidays may incur an additional fee. We will reply within 1 hour for requests marked “Urgent” and discuss any additional fees.

General Pricing:
Software Issue Deposit $30
Hardware Issue Deposit $45
Deposit may be applied toward the cost of repairs.

Virus/Malware Removal $45-$95
Replace Hard Drive $45 + Parts
(Re-installation of Windows extra)
Upgrade Memory (Free to $30) + Parts
Replacing Mobile Screens $65 and up (depending on model)

All desktop interior cases are cleaned at no charge!