The Help Desk

Start here for:

Upgrading to Windows 10
Slow or Frozen Computers
Virus and Malware Removal
Keyboard & Trackpad Problems
WordPress/Website Help
Increase Speed (Memory)
Help setting up hardware or a computer

Laptop Running Hot or Not Turning On
Consultation
On-site or remote help
PC or Mac
Desktops, Laptops, iPads, iPhones, printers, scanners and monitors

Show me FAQs or check the status of a repair

Just setup a time to drop-off your equipment!

Get Help & Pricing…

Don’t worry, your information is never shared & there’s no commitment.

We respond to your needs based on the urgency of your request, for FREE

We will reply with an estimate cost to assist you usually within an hour during normal business hours and the next business day after hours.*

Your request doesn’t obligate you to perform your repair with us-this is a request for pricing/inquiries only. If your urgency changes, simply refresh this page and resubmit the form.

* Urgent requests outside normal 9am-8pm weekday hours (10am-3pm weekend) or holidays may incur an additional fee. We will reply ASAP for requests marked “Urgent” and discuss any additional fees.

General Pricing:
Software Issue Deposit $30
Hardware Issue Deposit $45
Deposit may be applied toward the cost of repairs.

Virus/Malware Removal $45-$95
Replace Hard Drive $45 + Parts
(Re-installation of Windows extra)
Upgrade Memory (Free to $30) + Parts
Replacing Mobile Screens $65 and up (depending on model)

All desktop interior cases are cleaned at no charge!

Google Rating

4.9

Based on 16 reviews

My Computer Solutionz

4.9

CfxGhost

04:00 31 Dec 19

Sarah Smith

19:39 18 Dec 19

Mark was a complete life saver! He went out of his way to help me get back up and running and when my computer was not salvageable, he again went out of his way to help me. Located a new computer for me (on sale!!) from Best Buy, told me what to look for and even helped me late at night when I was having trouble getting my new one up and running!! I definitely will use him again and HIGHLY recommend. Thank you, Mark.

Linda Royal

18:13 02 Dec 19

I highly recommend Mark if you have any computer issues. He is very knowlegable and very reasonable rates. I have hectic schedule and it was so awesome to have my computer fixed remotely. This is a great computer service he provides.

Bill Kilgore

19:23 25 Jun 19

Mark was very good to work with....very capable with reasonable rates. He revived my laptop which helped me to avoid a new purchase. I recommend him if you are searching for honest repairmen or technical assistance.

Thomas Kief

14:49 26 Mar 19

Mark saved me when my computer did an automatic microsoft update that completely destroyed my laptop. He was very responsive and resolved my issues very quickly. He deserves your business.

Maddy Hadley

19:39 07 Jul 18

Can't say enough about how great it was to work with Mark McGinnis. I needed a general "cleanup" of my computer, getting drivers updated and junk taken off that was slowing it down. I had my computer back in a day and he was very reasonable. Highly recommend My Computer Solutionz.

Rachel Showfety

03:51 01 Jul 18

It’s obvious Mark knows his business and it’s a pleasure to do business with folks who know what they are doing! Thanks Mark!

Bobby Mitchell

14:37 08 Dec 17

Excellent customer service ! Would recommend to anyone having issues with a computer. Thank you for fixing all my problems !!

Brad Smith

14:18 08 Dec 17

Mark, at My Computer Solutionz, is very knowledgeable and a diligent worker. He was able to fix my laptop even though it seemed to be harder than we initially thought. He communicated with me every step of the way and stuck with it and returned it to me fully fixed in a timely manner. I recommend Mark at My Computer Solutionz.

Kristal Cloer

00:39 08 Dec 17

Have worked with Mark for several years now. He is knowledgeable, hardworking, and shows integrity in every way. He is also very quick to resolve any issues I am having with my website, which is so vitally important with a website-reliant business. Mark always makes me feel as if my concerns are important to him as they are to me, despite having many clients.

Jimmy Renslow

22:53 07 Dec 17

I agree with all of these comments! The folks at M.C.S. were fast to get to my issues in collecting payments for my store and help me resolve the bugs and issues related to plugins on my website. I highly recommend them.

Melanie Owens

19:16 06 Dec 17

Mark at My Computer Solutionz made long-distance tech assistance a breeze! He was able to "clean" an older laptop and make is usable for another person without me having to leave my house. He is knowledgeable, trustworthy & efficient. What more could I ask for?!?

Fenna Corry

18:42 06 Dec 17

Mark was very accommodating with helping me understand more about some software that I was trying to use. Sometimes I get tired of asking my children for help (and they probably get tired of my asking them!), so Mark is a great resource.

Scott Vosburgh

14:54 06 Dec 17

Mark helped with several projects for me including the design of a Wordpress website for a non-profit as well as helping with numerous technical problems. He solves the issues with ease and is prompt in all replies. Definitely would recommend to friends

Donald Sweeney

12:40 06 Dec 17

Fast, knowledgeable , reliable, and excellent customer service!!!!!!

Marcia McGinnis

20:45 28 Nov 17

Always a quick response and figures my problem out immediately. Very grateful for their expertise.

See all reviews Write a review

Facebook Rating

5.0

Based on 15 reviews

My Computer Solutionz

5.0

Marilyn Gillespie

17:31 17 Jan 20

I am so happy to have found My Computer Solutionz. Mark helped me TREMENDOUSLY with my computer when I was a victim of a computer scam I can trust him and recommend him highly.👍

Talita Briley-Mckoy

03:25 21 Dec 19

Knowledgeable, trustworthy, and timely for the repair.

Cindy Williamson Kohler

20:27 03 Dec 19

Mark is great to work with, explains issues where they are easily understandable, provides great guidance, and excellent, affordable service!! I am so delighted to have him as a resource and will definitely use his services again.

Mazie Quattro

14:24 08 Oct 19

Mazie QuattroMark immediately put me at ease in resolving my computer issues. I'm not computer savvy and was afraid to turn my computer on not knowing what would happen. Mark turned my worrisome days & nights to rest. Very professional and efficient! Kudos to "My Computer Solutionz"! Thank-You Mark!!!!

Marcia McGinnis

00:18 12 Sep 19

Fast, efficient, and friendly service.

Maddy Hadley

11:41 13 Jun 19

Mark, at My Computer Solutionz, is so good at what he does, besides being professional, trustworthy, and reasonable. He has fixed several issues with my computer over the years. This time he cleaned up my sister's computer who lives in PA remotely. He was a Godsend since I didn't know anyone trustworthy in PA to fix my sister's computer. Thank you Mark.

Sandy Paige

22:43 02 Feb 19

Mark completed work on my MacBook Pro quickly, with information and choices I could understand. He is very reasonable in price and will definitely be my first call with any future computer problems. I highly recommend Computer Solutionz!

Donna Key

03:40 16 Jan 19

Mark was available immediately to diagnose my laptop and promptly assist me in purchasing a new one that would best meet my needs. He was full of knowledge about the problems with my laptop and none of my 100 questions seemed to bother him. Thank you Mark! I'm enjoying my new Dell!!

Bobby Cain Mitchell Jr.

14:41 08 Dec 17

Doesn't get any better than this! Very Knowledgable and quick to respond to any issue you may have. I highly recommend My Computer Solutionz . A++++++++

Scott Vosburgh

23:24 07 Dec 17

Built a website for me and has helped in many ways with tech issues. Fast, honest and fairly priced!

Jimmy Renslow

22:56 07 Dec 17

The people working at M.C.S. are sharp! They were able to identify my issues on my website and help me resolve the problem quickly. They helped me fix my payment protocols for my store and got me up and running when malware attacked my website. I have used them for many issues over the years from building a website to maintenance and they are great. They have also repaired my crack iPhone!

Boe Renslow

01:46 03 May 17

Ben Sanderford

04:24 24 Aug 14

Mark McGinnis is the best at what he does!

Richard Matthews

02:20 22 Apr 14

Robbie Tim Barefoot

02:17 08 Feb 14

See all reviews Write a review