Cracked Screen Information Page
Most screens replaced NOW for under $99!!
Use this as a guide to get your phone fixed in a hurry.
- Submit a “Cracked Screen Repair Form” to us online. We will reply quickly with a price quote and further instructions. You may also contact us by phone for pricing with the following information: Device Make, Model, Color, & Delivery Method.
- Backup your device. In most cases the data doesn’t go anywhere! However, we cannot take responsibility for lost data that can be prevented by simply backing it up.
Free Pickup and Delivery (within City of Greensboro)
The Cracked Screen Repair Form will be emailed to you to PRINT & include with your order. Once you receive confirmation from our Help Desk (usually the same day), you will be sent a link to make a payment and schedule your meeting location, date and time.
- Your Local Meeting location, date and time. Select a location in Greensboro. Please note the mileage fee outside of Greensboro is calculated each way.
- A non-refundable deposit of $25 is requested when ordering. The balance is due when the work is complete.
- A return meeting location and time can be determined on pickup.
The Cracked Screen Repair Form will be emailed to you to PRINT & include with your shipment. Once you receive confirmation from our Help Desk (usually the same day), you will be sent the shipping address and a link to make your payment.
- Shipping to My Computer Solutionz. We recommend shipping via traceable & insured US Postal service mail. This cost will range from $10-$15 by USPS (Priority Mail). Use the USPS Price Calculator to estimate shipping to 27410.
- Choosing a return delivery method. We offer First Class (2-5 days), Priority Express (typically 1-2 days) or Priority (typically 1-3 days) for the return shipment. If you need overnight delivery, please contact us by phone to make these arrangements.
3. Make a payment. A non-refundable deposit of $25 is due to start your order. The remaining balance is due when the phone is returned. Once you receive confirmation from our Help Desk (usually the same day), you will be sent a link to make your payment. Credit card or cash is acceptable at time of local delivery. We accept only credit cards and Pay Pal for mail-in orders.
- Unforeseen Charges: Additional broken parts not revealed up-front will cost additional. Any amount over the price you paid will be discussed before work is complete. You will be given an option for a refund, if necessary, less the cost of shipping and deposit.
Estimate Your Return Shipping:
First Class (3-5 days) +$10 | Priority (1-3 days) +15.00 | Priority Express (1-2 days) + $35
Local Delivery Extra Mileage Outside of Greensboro City Limits:
1-7 mi + $10/ea way | 8-15 mi +20/ea way |
Greater than 15 miles, please contact us.
4. Sign. (or Electronically Sign) acknowledging that you understand and agree to the details of this order and My Computer Solutionz Terms and Conditions ².
5. Ship or Deliver. Please include your order form sent to your email with your device.
Note: We don’t ask for (nor need) your password to access your phone for normal screen replacements. If you choose to provide this, all information is kept highly confidential¹. Please do not send your password in the same package (if you are shipping). Please call us with this information.
Your device will be fixed and re-shipped the same day it’s received, except on a weekend or holiday (the next business day) ³. If you have further questions about the timing, please contact us.
² Our full Terms and Conditions can be found at mycomputersolutionz.com/conditions-of-use